The services rendered are subjected to these Terms of Service with exclusion of any other terms and conditions stipulated or referred to by the Customer. The Customer acknowledges that she/he is aware of the contents of and agrees to be bound by these Terms of Service.

Powerleveling Terms of Service:

1. The leveler will conduct him/herself in a professional way and follow a strict conduct and communication policy.
2. Your character will not be used to steal, harass, grief or involve itself in anything improper that will tarnish the reputation of your character.
3. Screen shots of your character and bank are taken before and after a power-leveling service for quality assurance purposes. Should you retrieve your account before screen shots are taken, we are unable to entertain any complaints.
4. You understand that by requesting play-time during the power-leveling process will extend the duration of the power-leveling service and compensation requests for late completion or refund for levels gained during your play-time will not be entertained.
5. All Power-Leveling Sales are private and confidential. Power-Leveling packages ordered is as it is and additional requests might be fulfilled however there are no promises. Estimated Time of Delivery (ETA) is just an estimation, if the ETA can't be met, most of the time we will level till we reach the desired level without any extra charges.
6. All sales are final and should there be a midway termination request, we will usually cancel and partially refund you on the remaining unfinished levels which sometimes includes overhead charges for processing fees.
7. We strongly suggest our customer power level a brand new account to avoid any unpredictable accidental incidents to existing accounts. Should an existing account be leveled, we uphold our own integrity of not and will never access your other characters besides the main character that is being power leveled and we will only be responsible for the main character's well being.
8. Should an existing account be leveled, please provide ample slots for our levelers to store items gained throughout the leveling process as we need a lot of space for us to store items that is useful for the leveling.
9. Should an existing account be leveled, customer is fully responsible for their existing character's belongings and we will not be liable should there be any issues. However, we will work our best to take care of your account and see it safely through the leveling process.
10. Do not access your account -or- retrieve your password -or- log into the game while we are leveling your account to avoid unnecessary issues that might arise due to multiple logging in patterns. If there is a need to log into your account, contact us and we will guide you through the correct process.
11. We will not and never will use programs or macros that will put your account at risk while we are leveling your account. All accounts are leveled by well trained professionals who are reliable, trust worthy and efficient. We will never misuse your character for our own interest while your account is with us. We will treat every account with honor and integrity while leveling and will never degrade or dishonor your character. We will minimize all communications so as not to attract unnecessary attentions while leveling your character.
12. All items, equipments, talents and ingame currencies will not be tampered with as long as it doesn't interfere with the leveling process. All drops and items gain during leveling process will remain in the account. We will take full control of your character's leveling pattern and we will bear no responsibilities to the changes made unless instructed before hand.
13. Under certain circumstances, our levellers will be prompted to respec the talents of your character to aid in the progress of leveling. We will only do so if the respec of talents will speed up the order. We will also make sure that the costs to respec your talents during the leveling process are reimbursed to you.
14. We promised that orders will be delivered in the soonest time possible. However, delays do happen under very rare circumstances due to reasons beyond our control (for example: server maintenance and servers down time) under these circumstances, we will usually continue leveling your account till we reached the desired results at no extra charges.
15. Logging into your account and accessing your account while your account is being power leveled will surely delay the delivery date and we will not be held liable for the late delivery. If password is retrieved and there is no reply within a set time frame from customers, the order will be deem as completed and delivered (partial refunds might be included for orders that doesn't fit our delivery standards).
16. Once your order is done, we will send you a confirmation email together with the password to your account and it is your responsibility to change the password to your account.
17. We promised our customers 100% satisfaction on our power leveling services. Should there be any unsatisfactory issues, you are welcomed to talk to us and we will work our best to fix it to your satisfaction. All issues should be addressed to us within a 24 hours time frame from the date and time of delivery else all delivered orders will be deem as accepted with complete satisfaction. All issues should be submitted together with proves of a before/after/present screenshots and emailed to help@mmoville.com to speed up the process. Do understand that without such information, we wouldn't be able to investigate into the issue and we might not be able to cater to your satisfactions.
18. You are welcomed to leave positive or negative remarks as MMOVille always strive to provide the best service to our customers. We strive to give the best customer experience possible.

By making a purchase, you agree to all the terms above.